Image (Above) © Arched Eyebrow (Lauren at the Concierge Desk) | The idea is that you get your order from your chosen retailer (Asos, Very, New Look, etc; there's a full list here) and choose the CollectPlus Lounge as the delivery point. It doesn't stop there, though. One you collect your parcel from the concierge desk, there are changing rooms (complete with power sockets!) in which you can try your items on. There's also plenty of sofas and chairs if you have company and if you're driving you'll get an hour of free parking, too! If you decide to return any items the concierge desk will process it for you and give you a tracking number. No hassle, no fuss, sorted.
Image (Above) © From the Corners of the Curve (Me in my Asos Outfit) | So that we could experience the process first hand, Westfield very kindly ordered items on our behalf up to a certain value as a gift. I chose the ASOS Curve Sleeveless Skater Dress with Sweetheart Neck in Longer Length (£20.00, sizes 18-28, also available in pink) and the ASOS Curve Blazer in Floral with Fluro Trim (was £45.00 now £33.50, sizes 18-28).
We were also treated to a cocktail at Searceys Champagne Bar and a fabulous meal at The Meat Co. I genuinely think that both provided some of the best customer service I've ever experienced, not to mention delicious drinks and scrumptious food! We were well and truly spoilt and treated extremely well.
I must admit with Westfield (either site) being about an hour away from me, it's not likely to be a service I'll be using in the near future (pending moving, jobs and whatever else that brings me closer to shopping central), but I can see that it'd be of use to people who work or live nearby and I hope that it's something that's expanded.
Image (Below) © Pretty Big Butterflies (me, Bethany of Arched Eyebrow, Hollie of Pretty Big Butterflies, Lauren of Pocket Rocket Fashion and Callie of From the Corners of the Curve) | Last but not least, it's always a pleasure to spend time with lovely blogging babes like this lovely lot. Thank you Westfield for a fantastic day!