Tuesday, 27 May 2014

Event: Westfield CollectPlus

On Tuesday 13 May I was invited, along with some other bloggers, to check out the new CollectPlus Lounge at Westfield Shepherds Bush. As a plus size lass I frequently shop online which is a relatively pleasant experience, but trying things on (I still don't have a full length mirror) and arranging returns can sometimes be a bit of a nightmare. I've heard of CollectPlus before and know that you can return parcels to your local CollectPlus point (not that I've done it yet!); but the CollectPlus Lounge experience really does go that extra mile.


Image (Above) © Arched Eyebrow (Lauren at the Concierge Desk) | The idea is that you get your order from your chosen retailer (Asos, Very, New Look, etc; there's a full list here) and choose the CollectPlus Lounge as the delivery point. It doesn't stop there, though. One you collect your parcel from the concierge desk, there are changing rooms (complete with power sockets!) in which you can try your items on. There's also plenty of sofas and chairs if you have company and if you're driving you'll get an hour of free parking, too! If you decide to return any items the concierge desk will process it for you and give you a tracking number. No hassle, no fuss, sorted.

Image (Above) © From the Corners of the Curve (Me in my Asos Outfit) | So that we could experience the process first hand, Westfield very kindly ordered items on our behalf up to a certain value as a gift. I chose the ASOS Curve Sleeveless Skater Dress with Sweetheart Neck in Longer Length (£20.00, sizes 18-28, also available in pink) and the ASOS Curve Blazer in Floral with Fluro Trim (was £45.00 now £33.50, sizes 18-28).

We were also treated to a cocktail at Searceys Champagne Bar and a fabulous meal at The Meat Co. I genuinely think that both provided some of the best customer service I've ever experienced, not to mention delicious drinks and scrumptious food! We were well and truly spoilt and treated extremely well.

I must admit with Westfield (either site) being about an hour away from me, it's not likely to be a service I'll be using in the near future (pending moving, jobs and whatever else that brings me closer to shopping central), but I can see that it'd be of use to people who work or live nearby and I hope that it's something that's expanded.

Image (Below) © Pretty Big Butterflies (me, Bethany of Arched Eyebrow, Hollie of Pretty Big Butterflies, Lauren of Pocket Rocket Fashion and Callie of From the Corners of the Curve) | Last but not least, it's always a pleasure to spend time with lovely blogging babes like this lovely lot. Thank you Westfield for a fantastic day!



  1. This is such a good idea and I hope it catches on in other shopping centres too. x x

    1. Me too! I know my local shopping centre has some sort of safe box thing, but it's self service and nowhere to try things on (and presumably you can't return via it but I'm not sure) x

  2. Oh my God I am so jealous of people that live near either of the Westfield's and get this service! I have to get my Collect + from a grotty corner shop or Asda. Meh! Almost want to get something delivered there just for the hell of it! Thanks for sending me your link!

    Jaq @ www.lazydaysbeauty.com

    1. It's definitely worth checking out, and of course you can do some 'extra' shopping whilst you're there ;) I hope it's something that gets introduced in other areas too. PS: You're welcome, thanks for checking it out! x